One of my favorite stories concerns a young lad who was confronted by three bullies with violence in mind. Quickly the little guy drew a line on the ground, stepped back several feet, looked the biggest bully in the eye and said, “Now, you just step over that line.”
Confidently, the big bully stepped over the line, preparing to commit mayhem on the little guy. Quickly the little fellow grinned and said, “Now we’re both on the same side.”
Physically, they were both on the same side. But emotionally they were still some little distance apart. The smaller boy improved his chances of getting on the same side emotionally by his touch of wit and wisdom.
This is an excellent combination to diffuse most crisis situations and represents a major step in solving whatever problems exist.